Responsible Gaming

At 1qqq Responsible Gaming — For safe entertainment Commitment

Gaming is for fun — not stress. 1qqq believes every player deserves a safe and healthy entertainment experience. Here you will find all the support and control tools you need.

1qqq is committed to responsible gaming
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Entertainment is the goal
Winning and losing are both part of the game
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Play within your limits
Set your own budget on your own terms
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Get help
Do not face problems alone
Key concept

Responsible Gaming means What?

Responsible gaming means treating gaming purely as entertainment — not as a source of income or a way to solve problems. At 1qqq, we want you to have fun, without it affecting your financial or mental wellbeing.

The reality is that online betting and casino games are not the same experience for everyone. Some people can keep it under control, but for others it can become a problem. 1qqq understands that difference and has support in place for all types of members.

Remember — playing responsibly does not mean you will have less fun. In fact, it is the best way to play, because every game becomes worry-free with no pressure hanging over you.

✅ 1qqq's commitment: We will never encourage you to bet more or spend more time on the platform. Our goal is long-term, happy, and safe membership.

Stay alert

Of the problem Warning signs Recognise

If you notice any of the following signs in yourself or someone close to you, seek help right away:

  • Repeatedly spending more than your set budget
  • Placing larger bets to "win back" money you have lost
  • Neglecting work, family, or studies because of gaming
  • Lying to family or friends about your gaming
  • Borrowing money or using funds meant for essentials to gamble
  • Feeling restless or irritable when not playing
  • Repeated failed attempts to stop gambling

⚠️ If you have more than 3 of the above warning signs, If so, contact 1qqq support now or use Self-Exclusion.

Protection tools

1qqq's Responsible Gaming Tools

You're in control — we're just here to help

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Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, increasing the limit requires a 24-hour waiting period, while reductions take effect immediately.

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Bet limit

Set a maximum stake per bet. This helps prevent impulsive high-stakes bets.

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Session time limit

Decide how long you want to play before you start. Once the time is up, the platform will remind you to take a break.

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Loss limit

Set a maximum loss limit for a given period. Once the limit is reached, betting stops automatically.

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Cooling-Off Period

Take a break from the platform for a set period (1 day to 6 weeks). You will not be able to log in to your account during this time.

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Permanent self-exclusion

If you feel you need to stop gaming entirely, activate permanent Self-Exclusion. Once in effect, reopening your account becomes extremely difficult.

Go to your account settings to activate these tools, or contact the 1qqq support team.

Step-by-step guide

Responsibly 5 steps to playing well

1

Set your budget in advance

Decide in advance how much BDT you will spend on gaming each week or month. It should be an amount you can afford to lose without it affecting your daily life.

2

Stick to your time limits

Decide how long you will play before you start. Set a timer on your phone. When the time is up, stop — whether you are winning or losing.

3

Don't chase losses or bet more when emotions run high

Chasing losses with bigger bets is the biggest mistake you can make. Accept a loss, step away, and come back the next day with a clear head.

4

Take regular breaks while playing

Take at least a 10-minute break every hour. Get up, drink some water, take a short walk. It keeps your mind clear and helps you make better decisions.

5

Stay open with family and friends

There is nothing to hide about gaming if you are playing responsibly. But if you feel the need to hide it, that is a sign something is wrong.

Self-assessment

My Gaming habits Is everything okay?

Ask yourself the questions below. If you answer "yes" to several of them, it may be time to seek support.

Did you exceed your budget last month?
No, I have always stayed within my budget
Yes, it has happened once or twice
I often fail to stick to my budget
Do you feel the urge to bet more after a loss?
No, I accept the loss
It happens sometimes
I often try to "win back" my losses
Is gaming affecting your family or work?
No, everything is fine
Having minor issues
Yes, it is having quite an impact
⚠️ Caution: The highlighted options are warning signs. If you find yourself choosing these often, please contact our support team.
Child protection

Minors Protection ensured We do

1qqq is strictly an 18+ platform — protecting minors is our highest priority

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Age verification

Age verification is mandatory at registration. An ID card may be requested if there is any doubt.

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Parental Controls

We recommend using parental control software on your devices.

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Advertising policy

None of 1qqq's advertisements are targeted at minors.

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Report

If you see a minor using the platform, notify support immediately.

For parents: If you suspect your child is using 1qqq, contact our support team right away. We will take immediate action and close the account.

Self-exclusion

Self-exclusion (Self-Exclusion) How to do it

Self-exclusion is a powerful tool that lets you remove yourself from 1qqq for a fixed or indefinite period. It is completely confidential and free of charge.

1

Contact us via support chat

Go to 1qqq's live chat and say "I want to self-exclude". A support agent will guide you through the process.

2

Set a time limit

30 days, 6 months, 1 year, or permanent — choose what works best for you.

3

Get confirmation

You will receive an email confirmation once self-exclusion is activated. Your account will be locked immediately.

4

Seek help during your break

Make the most of your break. Do not hesitate to reach out for professional help.

Support organizations

Professional Support Get

Gaming addiction is a recognised mental health condition. Seeking professional help is not a sign of weakness — it takes real courage.

Family support

Talk to someone close to you. Their support is the greatest strength you can have.

Mental health specialist

You can seek advice from the mental health department at a government hospital.

Counselling Services

Specialised counselling services for gaming addiction are available in Bangladesh.

1qqq Support

1qqq's support team is available at any time to point you in the right direction.

Keep in mind: Asking for help means acknowledging the problem — and that is the very first step toward a solution. 1qqq is always here for you.

Frequently asked questions

Responsible Gaming Ask about

No, your balance is not lost when you self-exclude. Once your self-exclusion period ends, you can log in and withdraw your balance. Verification may be required before withdrawal.

Yes, but you will need to wait 24 hours — a "cool-down period" — before raising your limit. This is intentionally designed to prevent impulsive decisions. Lowering your limit, however, takes effect immediately.

Start by listening with empathy, not judgment. Hear them out and encourage them to seek professional help. If they have a 1qqq account, they can voluntarily reach out to the support team. You are also welcome to inform our support team about the situation.

A cooling-off period is a temporary break — from 1 day to 6 weeks — after which your account is automatically reactivated. Self-Exclusion is a stricter measure, lasting a minimum of 30 days and up to permanent, and must be manually reactivated once the period ends.

Yes. 1qqq's support team can help you use responsible gaming tools and, if needed, provide information on professional support services. We always want our members to stay healthy and happy.

Play responsibly — Keep the fun going for the long run

At 1qqq, we want you to enjoy gaming safely for the long haul. Understanding entertainment means knowing your limits.

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